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May 31, 2020

Policies and Terms




What information do we collect?

We collect information from you when you place an order or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number, the number and type of tickets you would like to purchase, or credit card information.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  1. To personalize your experience on our website by helping us to better respond to your individual needs
  2. To improve our website by carefully considering information and feedback we receive from you.
  3. To improve customer service by using your information to help us more effectively respond to your customer service requests and support needs.
  4. To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  5. To send emails to you in relation to orders you have placed on our website. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.sightseeingtoronto.com/policies.php

Your Consent

By using our site, you consent to our Privacy Policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on January 11, 2016

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.
Email us via our Contact Form at http://www.sightseeingtoronto.com/contact.php


Terms &

We accept the following credit cards: MasterCard, Visa, American Express, and Discover.

We do not charge a service fee for processing credit card payments.

All ticket prices are quoted in Canadian dollars.

HST will be added to the price of all products unless otherwise stated.

Prices are per person, unless otherwise specified.

We reserve the right to limit ticket quantities.

All tickets are non-refundable and must be redeemed within one year of purchase.

Tickets purchased online cannot be combined with any other offers or discounts.

We reserve the right to require passengers who are under the age of 2 to ride in an adult’s lap.

Routes, departure times, equipment and pricing are subject to change without notice. 

The harbour and islands cruise is seasonal, weather permitting, and subject to the captain’s discretion. In the event that the harbour and islands cruise is not available, or is cut short or otherwise affected by circumstances at hand, no refund will be given.

Seating on bus and boat tours is available on a first-come first-serve basis, and there is no guarantee that there will be available seating on a given vehicle, or at a specific departure time.

Unless otherwise stated, admission fees associated with external attractions are not included in our listed prices, and these fees must be paid separately.

Peripheral expenses such as gratuities for tour staff, personal insurance, food and beverages, and transportation before, during, and after one of our tours are also not included. You should retain sufficient local currency to pay for all of the above items if necessary.

Certain products may involve charges like but not limited to car parking, fuel surcharge and airport taxes or security deposit that are over and above the stated price on the this website. You will have to pay these directly to the relevant service providers in order to consume the service.

Reservations changes are based on availability.

Unless otherwise stated in the product detail, these policies apply to all products sold on this site.

We are not responsible for personal items that are lost or damaged in transit.

This website, and all content presented therein, is copyrighted by ShopDineTour Toronto, except where noted, and may not be reproduced or duplicated in any form without express written permission from ShopDineTour Toronto.

Where allowed by law, ShopDineTour Toronto and ShopDineTour Niagara will not be responsible for any direct or incidental loss or misuse of personal information belonging to users of this website.



  341 Eastern Avenue, 2nd Floor
  Toronto, Ontario, Canada
  M4M 1B7

ShopDineTour Toronto - Discover The True Toronto (Sightseeing City Tours Canada)
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